Privacy Policy

1. Introduction

At Moving Expert, we value your privacy. Moving Expert is a referral platform that connects users with professional moving services. This policy explains how we collect, use, and protect your information when you use our website, contact forms, and quote request tools.

2. Information We Collect

We collect information that you voluntarily provide to us to facilitate your moving requests:

• Contact Details: Name, email address, and phone number provided via forms.
• Move Specifications: Inventory details, preferred dates, and pick-up/drop-off locations.
• Usage Data: Technical data like IP addresses and browser types to optimize our platform performance.

3. How We Use Your Data

Your data is used specifically to fulfill your request for moving services, including:

• Connecting you with moving partners in your area.
• Generating accurate quotes based on your inventory.
• Improving our matching algorithm and website experience.

4. Data Sharing & Partners

As a referral service, we share the move details you provide with our network of moving professionals. These partners use this data solely to provide you with quotes and services. We do not sell your personal data to unrelated third parties for marketing purposes.

We may also share your information with reputable moving companies outside our existing partner network when necessary to fulfill your request or connect you with available movers in your area.

5. Cookies, Analytics & Advertising

We use Google Ads and Google tag (gtag.js) technology to measure how our advertising performs and to understand how visitors use our website. These tools use cookies and similar identifiers to collect information such as your IP address, device and browser type, pages viewed and actions taken on the site.

Advertising and analytics storage is switched off by default. It is enabled once you start interacting with the site, for example by scrolling, moving your mouse, clicking, tapping or pressing a key. You can block or delete cookies at any time in your browser settings, and you can manage Google ad personalization in your Google account settings. Blocking cookies will not stop you from using the site.

Google processes this data under its own privacy policy. We do not use these tools to collect the details you enter in our forms.

6. Service Providers

When you submit a contact form or quote request, your details are transmitted through third-party form and lead-management services we use to receive and route requests (including Formspree and Swiftlead). These providers process your information on our behalf to deliver your request to us and to our moving partners.

7. Data Security

We implement industry-standard encryption and security measures to protect your information. While we strive to protect your personal data, no internet transmission is 100% secure, and users provide information at their own risk.